{"id":4294,"date":"2021-12-06T18:00:00","date_gmt":"2021-12-07T00:00:00","guid":{"rendered":"https:\/\/www.mhisolutionsmag.com\/?p=4294"},"modified":"2022-03-22T11:36:13","modified_gmt":"2022-03-22T16:36:13","slug":"how-to-change-company-culture-insights-from-mhi-members","status":"publish","type":"post","link":"https:\/\/www.mhisolutionsmag.com\/index.php\/2021\/12\/06\/how-to-change-company-culture-insights-from-mhi-members\/","title":{"rendered":"How to Change Company Culture: Insights from MHI Members"},"content":{"rendered":"
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BY CHRISTIAN DOW<\/span>, MHI EXECUTIVE VICE PRESIDENT OF MEMBERSHIP AND INDUSTRY LEADERSHIP<\/div>\n

O<\/span>rganizational culture is increasingly recognized as a strategic and competitive advantage, both for operational performance and to attract the best talent. According to McKinsey & Company, culture “is the common set of behaviors and underlying mindsets and beliefs that shape how people work and interact.” It matters, note McKinsey\u2019s researchers, because top corporate cultures deliver up to 200% higher shareholder returns than those with poor or negative ones. Further, healthy cultures are adaptable and respond well to change, while poor ones undermine performance.<\/p>\n

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GSTOCK72\/SHUTTERSTOCK.COM<\/a><\/span><\/figcaption><\/figure>\n

For companies seeking to change their culture, the task can seem daunting. But it\u2019s not impossible, according to experts at three MHI member companies: Mercedes Barragan, diversity, equity and inclusion manager at Dematic; Yedidah Glass, North American marketing manager at Doosan Industrial Vehicle America Corp. (DIVAC) and member of MHI\u2019s Diversity, Equity, and Inclusion (DEI) Committee; and Steve Pickfield, co-CEO of PSI Engineering.<\/p>\n

Here, the trio share insights on transforming the fundamental foundation of corporate success.<\/p>\n

Q: Can a company\u2019s culture be changed?<\/strong><\/p>\n

Glass:<\/strong> It is very possible to change a company\u2019s culture. Most definitely it is a top-down effort; management sets the tone. I have recently seen leadership in a few companies acknowledge and embrace that the needs of their employees outside of the building greatly affect the outcomes inside the building. Most of the time, people just want to be heard. But to know your company is actively soliciting your input on how to improve your experience, productivity and growth is empowering and benefits both sides.<\/p>\n

Pickfield:<\/strong> Changing a company culture is a large-scale activity that needs careful planning and commitment at all levels. This process is not like a light switch where one day you wake up and the company\u2019s culture is changed. But it can be done.<\/p>\n

Barragan:<\/strong> In my experience, company culture can change\u2014but it\u2019s incredibly hard work. Some companies try to make cultural changes by creating new policies or sending internal announcements from leaders about the importance of accepting others. Those things should be done, but it\u2019s not enough.<\/p>\n

Q: What are the necessary “ingredients” for cultural change?<\/strong><\/p>\n

Barragan:<\/strong> First, a genuine willingness and desire from all people leaders to create a work environment that centers around the employee experience. Change management also has a critical role; without an effective plan to communicate the \u2018why,\u2019 it is far too easy for the messaging to get lost. Also, having the right leadership, as so many behaviors cascade from the C-suite. In addition to executive leaders\u2019 commitment, operational and people leaders need to be included in the design process for executing and supporting the change, instead of just being informed. Finally, align employee resource groups (ERGs) with the HR and business strategy by working collaboratively and listening to their needs. The organization\u2019s culture change goals are likely the things they want to change too.<\/p>\n

Click here to read the rest of this feature.<\/i><\/b><\/span><\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

BY CHRISTIAN DOW, MHI EXECUTIVE VICE PRESIDENT OF MEMBERSHIP AND INDUSTRY LEADERSHIP Organizational culture is increasingly recognized as a strategic and competitive advantage, both for operational performance and to attract the best talent. According to McKinsey & Company, culture “is the common set of behaviors and underlying mindsets and beliefs that shape how people work …<\/p>\n","protected":false},"author":46,"featured_media":4298,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2355,5,12],"tags":[2815,2816,50,1823,2818,2814,1237,610,2817,2819,442,1902,1907,2821,2161,2820,466,441,2557,540,528,576,2555,2560],"class_list":["post-4294","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-diversity-equity-inclusion","category-features","category-human-resources","tag-changing-company-culture","tag-company-culture","tag-dematic","tag-doosan","tag-doosan-industrial-vehicle-america","tag-future-supply-chain","tag-material-handling","tag-material-handling-industry","tag-mckinsey-research","tag-mercedes-barragan","tag-mhi-solutions","tag-mhi-solutions-magazine","tag-mhisolutionsmag","tag-psi-engineering","tag-resilient-supply-chains","tag-steve-pickfield","tag-supply-chain","tag-supply-chain-innovation","tag-supply-chain-productivity","tag-supply-chain-resilience","tag-supply-chain-sustainability","tag-sustainable-supply-chain","tag-warehouse-flexibility","tag-yedidah-glass"],"yoast_head":"\nHow to Change Company Culture: Insights from MHI Members - MHI Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mhisolutions-digital.com\/mhiq\/0122_volume_10__issue_1\/MobilePagedArticle.action?app=false&cmsId=3976549\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Change Company Culture: Insights from MHI Members - MHI Solutions\" \/>\n<meta property=\"og:description\" content=\"BY CHRISTIAN DOW, MHI EXECUTIVE VICE PRESIDENT OF MEMBERSHIP AND INDUSTRY LEADERSHIP Organizational culture is increasingly recognized as a strategic and competitive advantage, both for operational performance and to attract the best talent. 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