{"id":4986,"date":"2022-06-12T19:00:00","date_gmt":"2022-06-13T00:00:00","guid":{"rendered":"https:\/\/www.mhisolutionsmag.com\/?p=4986"},"modified":"2022-06-22T08:13:14","modified_gmt":"2022-06-22T13:13:14","slug":"managing-the-hospitality-supply-chain-comeback","status":"publish","type":"post","link":"https:\/\/www.mhisolutionsmag.com\/index.php\/2022\/06\/12\/managing-the-hospitality-supply-chain-comeback\/","title":{"rendered":"Managing the Hospitality Supply Chain Comeback"},"content":{"rendered":"
\n
Industry Focus<\/div>\n
BY LARRY<\/span> AND ADAM MOGELONSKY with SHANEEN CALVO<\/span><\/div>\n
\"managing
ISTOCK.COM\/SIMARIK<\/a><\/span><\/figcaption><\/figure>\n

Click here to read the full article in the digital version of MHI Solutions.<\/strong><\/em><\/a><\/p>\n

T<\/strong><\/span>he hospitality supply chain was a complex beast with numerous operations and suppliers\u2019 event even before the pandemic disrupted the industry. Couple that with the heavy dependence on the global supply chain, fluctuating costs, the workforce shortage and unpredictable availability the industry outlook has become more than a little murky.<\/p>\n

Hospitality operations are incredibly cost-sensitive and price-conscious. This is largely because of the inefficiencies from hotels needing to keep many disparate operations afloat in order for their guests to have a memorable experience.<\/p>\n

For instance, to motivate room reservations and to command a higher nightly rate, an onsite restaurant becomes an intrinsically mandatory amenity for many properties, especially those in remote locations. This FOCUSfood-and-beverage (F&B) operation then requires equipment, supplies, software and staff. Now with the current staffing shortages forcing many hotels to limit hours of operation or pay overtime, it\u2019s hard to break even. In this way, restaurants have become a \u2018loss leader.\u2019<\/p>\n

Beyond F&B, next consider other common operations and the gears necessary to make them turn\u2014group sales, catering, front desk, parking or valet, security, IT, reservations, housekeeping, engineering, marketing and accounting, as well as other resort-style features like spa, golf, activities and gift shops. These various operations mean lots of sourcing but also lots of staff, technology fees and manager salaries.<\/p>\n

The margins after all these costs are tabulated as net operating income (NOI)\u2014and before taxes, capital expenditure budgets and debt service coverage\u2014can be threadbare, which primes hoteliers to look for ways to improve efficiency and trim costs while maintaining the customer experience and brand promise.<\/p>\n

Pandemic impact<\/h2>\n

“Supply chain issues are impacting virtually every industry, including hospitality, and Marriott is working through a dynamic and quickly evolving supply chain recovery,” said Marriott International\u2019s chief global officer, Erika Alexander, who was also one of the keynotes at MODEX 2022.<\/p>\n

“Through these challenges, we have stayed committed to our long-term goals,” added Alexander. “As the world\u2019s largest hospitality company, we use our purchasing power to create value for owners and franchisees, accelerate opportunities for diverse suppliers, and drive sustainable sourcing practices to reach net-zero greenhouse gas emission no later than 2050.”<\/p>\n

\n
\n

Click here to read the full article in the digital version of MHI Solutions.<\/strong><\/em><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Now that the hospitality industry is rebounding from the pandemic, hotel chains are closely following on-going supply chain challenges, especially those that are impacting their day-to-day operations.<\/p>\n","protected":false},"author":46,"featured_media":4988,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,15,10],"tags":[3564,3572,3548,3568,3569,3562,3563,3570,3547,625,1707,3567,3566,3565,3574,3571,3573],"class_list":["post-4986","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured-article","category-global-trends","category-industry-trends","tag-aahoa","tag-andrew-carey","tag-erika-alexander","tag-heather-carnes","tag-hospitality-growth","tag-hospitality-rebound","tag-hospitality-supply-chain","tag-hotel-supply-chain","tag-marriott","tag-modex","tag-modex-2022","tag-newport-hospitality-group","tag-pompea-college-of-business","tag-supply-chain-travel","tag-travel-rebound","tag-travel-trends","tag-university-of-new-haven"],"yoast_head":"\nManaging the Hospitality Supply Chain Comeback - 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