{"id":8984,"date":"2026-09-22T15:06:11","date_gmt":"2026-09-22T20:06:11","guid":{"rendered":"https:\/\/www.mhisolutionsmag.com\/?p=8984"},"modified":"2026-09-22T13:53:33","modified_gmt":"2026-09-22T18:53:33","slug":"building-a-cybersecurity-culture-from-the-ground-up","status":"publish","type":"post","link":"https:\/\/www.mhisolutionsmag.com\/index.php\/2026\/09\/22\/building-a-cybersecurity-culture-from-the-ground-up\/","title":{"rendered":"Building a Cybersecurity Culture from the Ground Up"},"content":{"rendered":"\n
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How companies are training employees to serve as the first line of defense against cyberattacks.<\/h2>\n\n\n\n

BY CHRIS LEWIS<\/p>\n\n\n\n

EMPLOYEE TURNOVER REMAINS<\/strong> a persistent challenge for warehouses, logistics and transportation operations\u2014and cybersecurity roles are hit especially hard.<\/p>\n\n\n\n

That\u2019s unlikely to change soon. The supply chain industry is competing for cybersecurity talent against deep\u2011pocketed sectors like finance, government and healthcare. The result: unsafe cybersecurity practices are showing up at some distribution centers and warehouses. Training and upskilling help, but they aren\u2019t enough on their own. What\u2019s also needed is a strong company culture that treats online safety as a shared priority.<\/p>\n\n\n\n

When organizations embed cybersecurity into their values, the payoff shows up in several ways. Employees start to see cybersecurity as a shared responsibility, and every team member becomes a valuable part of the organization\u2019s defense.<\/p>\n\n\n\n

As organizations prepare to work toward such cohesiveness, it\u2019s important for them to remember that a “one\u2011size\u2011fits\u2011all” approach won\u2019t work, particularly regarding cybersecurity. There are simply too many different types of roles in the industry. For example, a warehouse worker may need practical training focused on handheld devices, while an accounting employee might require more extensive training on phishing and payment fraud schemes.<\/p>\n\n\n\n

Getting employees ready for that training requires investment, and few investments matter more. As Mike Crumpler, vice president of information security at FEATUREMHI member Kenco, puts it, employees are an organization\u2019s “first and best line of defense in cybersecurity.”<\/p>\n\n\n\n

CYBERSECURITY + VALUES = LONG\u2011TERM DEFENSE<\/h4>\n\n\n\n

According to Crumpler, regardless of how many cybersecurity tools an organization invests in, they\u2019ll only have so much influence. If employees aren\u2019t equipped to identify\u2014and then respond to\u2014potential cybersecurity threats, it doesn\u2019t matter how many tools an organization has.<\/p>\n\n\n\n

Crumpler recommends embedding security awareness into company culture from an employee\u2019s very first day. Just as important, employees need to understand how much of an impact they can have in protecting the organization\u2019s data and systems. Combine that training with a clear sense of their own influence, and cybersecurity becomes, as Crumpler puts it, “part of everyday decision\u2011making.”<\/p>\n\n\n\n

“Given the ongoing competition for cybersecurity talent, leaders should also focus on developing internal talent pipelines by upskilling employees from other areas of the business and creating opportunities to grow into cybersecurity roles,” Crumpler said. “When combined with strong career pathways and a culture that supports employee development, this approach can help organizations attract and retain skilled talent.”<\/p>\n\n\n\n

As vice president of MHI member Systems in Motion, Kevin Thompson personally believes that every organization should implement cybersecurity into their “core processes.” At his organization, he has noticed that each employee\u2019s experience with cybersecurity depends on their position.<\/p>\n\n\n\n

At Systems in Motion, for example, one person is responsible for notifying colleagues about cybersecurity issues. The accounting team, which deals with cybersecurity threats more than any other department, tends to be the most alert to potential risks. And the chief financial officer shares information on the new cyberattack methods with the rest of the organization.<\/p>\n\n\n\n

“Our company values are a fixed list of common attributes we use to match our culture,” Thompson explained. “These don\u2019t specifically call out cybersecurity, but we do have a strong sense of urgency regarding cybersecurity.”<\/p>\n\n\n\n

That sense of urgency is vital for every organization, said Larry O\u2019Brien, vice president of research at ARC Advisory Group. O\u2019Brien believes this urgency should drive organizations to embed cybersecurity into company culture across the entire workforce\u2014though how that plays out will vary by role and department. In a factory setting, for example, O\u2019Brien suggests introducing the topic in “small chunks.”<\/p>\n\n\n\n

“It\u2019s social engineering. Every ransomware attack starts with some form of social engineering,” O\u2019Brien noted. “Phishing emails are essentially a form of social engineering, while tricking people into clicking on a link they shouldn\u2019t click on or responding to an email they shouldn\u2019t.”<\/p>\n\n\n\n

He continued, “That\u2019s the most important thing\u2014making people aware of these social engineering attacks.”<\/p>\n\n\n\n

By doing so, organizations can achieve a threefold goal: improve their operations\u2019 overall profitability, reliability and safety.<\/p>\n\n\n\n

By embedding cybersecurity into an organization\u2019s culture, the likelihood of a cyber incident will decline substantially. As a result, the entire organization, not just the warehouse, will avoid potential damage to shareholder value, viability, uptime and reputation.<\/p>\n\n\n\n

“Every employee should be concerned about this,” O\u2019Brien said. “And, with this concern in mind, everyone should have some type of knowledge to prepare for cyberattacks.”<\/p>\n\n\n\n

Beyond training and culture, O\u2019Brien also sees digitization as an important tool for strengthening cybersecurity readiness. Some organizations have begun to implement digitally enabled work practices, while others have digitized their standard operating procedures. Regardless of which method organizations consider, digitization will help reduce the loss of operational knowledge that\u2019s often associated with cyber security.<\/p>\n\n\n\n

“It\u2019s one way to avoid the loss of such knowledge, along with investing in training and skills development,” O\u2019Brien stated. “It\u2019s all worth the investment. The companies that do are always better off in the long run.”<\/p>\n\n\n\n

Thompson agrees with O\u2019Brien, adding that the impact of strong cybersecurity must not be overlooked. The entire industry, in particular, has to be “very vigilant.”<\/p>\n\n\n\n

“From tracking trailers, to looking for stolen shipments, cybersecurity is a major concern for every company,” Thompson emphasized. “It must be monitored constantly.”<\/p>\n\n\n\n

Crumpler believes that, if cybersecurity is properly implemented into an organization\u2019s company values, it won\u2019t ever be a “secondary thought.” Instead, it will be viewed as a front\u2011and\u2011center principle, as employees will be “trained, coached and encouraged to follow cybersecurity best practices” from the moment they\u2019re hired.<\/p>\n\n\n\n

“The companies that have well\u2011developed cybersecurity cultures are the ones that tend to have more reliable operations, more uptime and fewer security incidents long\u2011term, period,” O\u2019Brien added.<\/p>\n\n\n\n

Click here to read the full article.<\/em><\/a><\/p>\n\n\n\n

PUHHHA\/SHUTTERSTOCK.COM<\/a><\/h6>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

How companies are training employees to serve as the first line of defense against cyberattacks. BY CHRIS LEWIS EMPLOYEE TURNOVER REMAINS a persistent challenge for warehouses, logistics and transportation operations\u2014and cybersecurity roles are hit especially hard. That\u2019s unlikely to change soon. The supply chain industry is competing for cybersecurity talent against deep\u2011pocketed sectors like finance, …<\/p>\n","protected":false},"author":40,"featured_media":8965,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,5,13],"tags":[1539,442,1902,1907,466],"class_list":["post-8984","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured-article","category-features","category-technology","tag-cybersecurity","tag-mhi-solutions","tag-mhi-solutions-magazine","tag-mhisolutionsmag","tag-supply-chain"],"yoast_head":"\nBuilding a Cybersecurity Culture from the Ground Up - MHI Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mhisolutionsmag.com\/index.php\/2026\/09\/22\/building-a-cybersecurity-culture-from-the-ground-up\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Building a Cybersecurity Culture from the Ground Up - MHI Solutions\" \/>\n<meta property=\"og:description\" content=\"How companies are training employees to serve as the first line of defense against cyberattacks. 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