Tag Archives: COVID retail

Industry Focus: Retail

By Sandy Smith One of the first casualties of the COVID-19 pandemic was in-person shopping. With mandatory shutdowns of non-essential retail and customers fearful about being in public, necessities moved to e-commerce. As the pandemic lingered, it shifted habits in ways that aren’t necessarily changing back. “People are saying, ‘When are we going to get back to normal?’ That’s like ...

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