Tag Archives: retail supply chain

Challenges Continue for the Retail Industry

Industry Focus The retail supply chain has weathered a major transition jumpstarted by COVID. But what’s next? BY TOM GRESHAM Like many industries, retail experienced a major transition during the COVID-19 pandemic as its customers’ shopping preferences and behaviors underwent radical changes. Now, the industry is weighing what the lessons of the pandemic were—and what should come next. For retailers, ...

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Industry Focus: Retail

By Sandy Smith One of the first casualties of the COVID-19 pandemic was in-person shopping. With mandatory shutdowns of non-essential retail and customers fearful about being in public, necessities moved to e-commerce. As the pandemic lingered, it shifted habits in ways that aren’t necessarily changing back. “People are saying, ‘When are we going to get back to normal?’ That’s like ...

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