BY TOM GRESHAM Since the COVID pandemic, trade uncertainty and disruption have been commonplace in the retail supply chain. “Whether it’s on the trade front or geopolitics or weather disasters or all manner of different things, there’s always something going on that’s affecting the retail supply chain,” Jess Dankert, vice president of supply chain for the Retail Industry Leaders ...
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Industry Focus The retail supply chain has weathered a major transition jumpstarted by COVID. But what’s next? BY TOM GRESHAM Like many industries, retail experienced a major transition during the COVID-19 pandemic as its customers’ shopping preferences and behaviors underwent radical changes. Now, the industry is weighing what the lessons of the pandemic were—and what should come next. For retailers, ...
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By Sandy Smith One of the first casualties of the COVID-19 pandemic was in-person shopping. With mandatory shutdowns of non-essential retail and customers fearful about being in public, necessities moved to e-commerce. As the pandemic lingered, it shifted habits in ways that aren’t necessarily changing back. “People are saying, ‘When are we going to get back to normal?’ That’s like ...
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