Tag Archives: retail supply chain

Industry Focus The retail supply chain has weathered a major transition jumpstarted by COVID. But what’s next? BY TOM GRESHAM Like many industries, retail experienced a major transition during the COVID-19 pandemic as its customers’ shopping preferences and behaviors underwent radical changes. Now, the industry is weighing what the lessons of the pandemic were—and what should come next. For retailers, ...

By Sandy Smith One of the first casualties of the COVID-19 pandemic was in-person shopping. With mandatory shutdowns of non-essential retail and customers fearful about being in public, necessities moved to e-commerce. As the pandemic lingered, it shifted habits in ways that aren’t necessarily changing back. “People are saying, ‘When are we going to get back to normal?’ That’s like ...