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CTE Program: Hiring and Retention—Why Workplace Culture Is Key

Workplace culture expert Eric Chester shares insights in this interview with MHI’s Career and Technical Education (CTE) program addressing why companies need to be transformational to attract and retain the best employees.

* By Maria Leggett *

MHI’s Career and Technical Education (CTE) program is doing everything possible to raise awareness of our industry and the opportunities it offers to the workforce of the future. But simply attracting attention—and applicants—isn’t enough to solve the workforce gap experienced by companies throughout the material handling and supply chain field.

Today’s employers have to flex their creative muscles more than ever to develop and implement strategies that create and foster a workplace culture where employees not only want to work, they can’t imagine ever leaving. And, they want others to hire on and enjoy the same amazing work experience.

If you’re among the 64 percent of 2018 MHI Annual Industry Report respondents who said hiring qualified workers is a top operational challenge, now is the time for employers like yourself to completely rethink present business models, said leading authority on workplace culture Eric Chester (

An author who has spent more than 20 years researching and writing about employee engagement and the workplace desires of the emerging generations, Chester shared insights about creating an engaging workplace culture during MHI’s Executive Summit and Annual Conference last October. I had the opportunity to chat with him after the session and ask a few follow up questions about making the workplace more appealing to both future and current labor pools. The following is a recap of that conversation.

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There is no silver bullet to building a workforce that can thrive in this new digital environment. It takes leadership, collaboration, innovative talent sourcing, continuous training and improvement. This issue of MHI Solutions focuses on this important topic from the technologies driving changing skill sets to industry-academia collaboration to how to hire, retain and develop the digital supply chain workforce.

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