MHI Solutions


Spread the Word: Supply Chain IS Cool

Changing the perception of supply chain—and the types of careers within the industry—is essential to successfully attracting and retaining the workforce of the future.

* By Carol Miller *

Changing the perception of supply chain—and the types of careers within the industry—is essential to successfully attracting and retaining the workforce of the future. This much is both clear and universally accepted across our industry.

What’s less clear is how to proceed. How can supply chain organizations and companies begin to reshape the narrative and position our industry as the creative, engaging, diverse and technologically advanced field that it is? In other words, how do we do a better job communicating what makes working in supply chain “cool”?

Just like in day-to-day supply chain operations, there is no one right solution to this challenge. Recognizing that, MHI Solutions sought input from more than a dozen thought leaders across a broad spectrum of roles and industries, asking them two questions:

  1. WHY is working in the supply chain cool?
  2. HOW can the industry better communicate how cool it is?

Read on to discover what they have to say.

  • Alan Amling, Vice President, UPS Ventures
  • Bill Best, Divisional Vice President of Supply Chain Operations, Recreational Equipment, Inc. (REI)
  • Randolph L. Bradley, Technical Fellow, The Boeing Company
  • Amy Carovillano, Vice President of Logistics and Distribution, The Container Store
  • Luis Castaneda, Regional Sales Manager, Raymond Handling Concepts
  • Kevin Condon, Senior Director of Engineering & Network Strategy, The Kroger Co.
  • Christian Dow, President, Panther Industries, Inc.
  • Angie Freeman, Chief Human Resources Officer, C.H. Robinson
  • Matt Jensen, Director of Supply Chain Business Applications, Rinchem Co.
  • Karissa Miller, Pavement Solutions Engineer, Pacific GeoSource
  • Alyssa Oles, Vice President of Fulfillment Operations & IT Services, Penguin Random House LLC
  • Alex Pace, Supply Chain Analyst, Kerry Ingredients
  • Jonathan A. Rader, Manager of Design Engineering, FedEx Ground
  • Jason Robke, Data Scientist in Manufacturing, Supply Chain & Operations, The Boeing Company
  • Kevin Vliet, Vice President of Supply Chain Engineering, Target Corporation
  • Dan Waugh, Product Line Sourcing Leader and Executive Program Manager, GE Aviation

You can also join the conversation by emailing me at with your ideas on how we as an industry can communicate this important message. We’d love to add your input to this ongoing discussion. To learn more about supply chains and the technologies and people that make them work, visit the MHI view video portal at

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This issue of MHI Solutions focuses on sustainability and its progression in the supply chain. Consumers are becoming more interested in making environmentally friendly decisions when it comes to their buying habits and the brands to which they are loyal. Studies have found anywhere from 80-85% of consumers are more likely to buy from a company with a reputation for sustainability than from a neutral company, if their prices are equal.

Leading firms are tapping into this mindset by building more sustainability, and transparency, into their supply chains. They know that more sustainable operations will drive long-term brand loyalty and competitive advantage while having bottom line impacts on efficiency and profitability.

This issue of MHI Solutions will help provide you with the information and resources you need to address sustainability across your supply chain to improve your overall business performance.

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